Have you recieved one of our letters?
As a collection agency we help our clients by facilitating payments of their invoices. If you’ve received a reminder or payment request from us then you’ll find all necessary payment details in said letter. You can also find frequently asked questions on this page, and feel free to reach out to us if you have further questions.
You’ve received a letter from us because you have an overdue invoice from one of our clients who have asked us to facilitate payment. The letter which is usually either an overdue reminder or a payment request contains information about what you bought and from whom as well as the account details you need to make the payment to.
The easiest way to pay is to make a transfer / payment using the payment details listed in the letter you received.
If you’ve lost these details, feel free to reach out to us.
If you are currently unable to pay the full amount right now it is important that you reach out to us as soon as possible. If you do not pay or reach out in time we may proceed with further sanctions such as issuing a payment request or handing the debt over to the enforcement authority.
No, you will not receive a record of non-payment for simply being issued a reminder or a payment request, as these events are not visible outside of our own systems. However, if you do not pay on time we may turn over your debt to the Enforcement Authority, and if they reach a verdict that you are liable to pay then you will receive a record of non-payment. This is a public record which is visible in credit reports.
The due date is always listed in the payment request that you’ve been sent. In accordance with good debt collection practices this deadline must be at least 8 days after the payment request is issued.